We have a new owner

MyLife MyFinance is now owned by Challenger Limited.

The sale of MyLife MyFinance to Challenger Limited is now complete. The change in ownership does not impact your MyLife MyFinance banking services, and you can expect the same level of personal banking service you are used to. Your everyday banking experience won’t change. You may have some questions though, so we have developed this page, and some Frequently Asked Questions (FAQs) to help answer them.

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Your services

  • You can continue to use your MyLife MyFinance products in the same way you always have.
  • All depositors remain protected by the Government guarantee to the same extent as before the change in ownership. For further details, please refer to fcs.gov.au.
  • The MyLife MyFinance online banking and mobile app have not changed and you can continue to use these for all your banking needs.

Dedicated to you

  • Over the coming months, we will be transitioning our customer service centre.
  • You can speak with us by calling 1300 221 479 between 8:30 am and 4:30 pm. EST/EDT Monday to Friday.
  • We will continue to answer your calls as usual and look forward to hearing from you.
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More about Challenger

  • Challenger Limited (Challenger) is an ASX listed company.
  • Challenger has been providing financial services to Australians since 1985.
  • Challenger has a vision to provide customers with financial security for a better retirement.

FAQs

You can continue to use your MyLife MyFinance products and services in the same way you always have. Your account details will not be changing, neither will your online passwords or access to your accounts online or through the app.

Your privacy is important to us. As a result of the change in ownership, your personal information may be disclosed to other entities within the Challenger group. Where this occurs, you can be assured your information will be subject to comparable privacy protections. You can view our Privacy Policy here.

Yes, we take online security very seriously and you can still use your current password and log into your account online or through the app as usual.

No. Your password will remain the same.

Yes. All depositors remain protected by the Government guarantee to the same degree as before the change in ownership. For further details, please refer to fcs.gov.au.

The change in ownership does not change the terms and conditions of the products and services that you currently hold with us.

Yes. We look forward to speaking with you and answering any questions you have, big or small.

Challenger Limited ABN 85 106 842 371 (Challenger) is an ASX listed company managing over $100 billion for thousands of customers (as at 30 June 2021). Challenger has been providing financial services to Australians since 1985 and has a vision to provide customers with financial security for a better retirement. To learn more about Challenger, visit the Challenger website.

We are here to help you

If you have any questions, big or small, you can call us on 1300 221 479 between 8.30 am and 4.30 pm EST/EDT Monday to Friday.

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*All depositors are protected by the Government guarantee. For further details, please refer www.fcs.gov.au.
Interest rates is at 15 November 2021. All interest rates are variable unless noted otherwise. In deciding whether this product meets your needs, we recommend that you read this page in conjunction with our Target Market Determination, Product Disclosure Statement, General Terms, Fees and Charges Schedule and Interest Rate Schedule. A copy of these documents are available on our website. You can also obtain a copy of these by contacting our office on 1300 221 479. MyLifeMyFinance Limited Trading as MyLife MyFinance. ABN 54 087 651 750. AFSL/Australian Credit Licence Number 245606.